Bali Airport – FAQ
Where is Ngurah Rai Airport located?
Ngurah Rai International Airport (DPS) is located in Tuban, just south of Kuta, Bali.
How far is the airport from Ubud?
It’s approximately 34 km away. Travel time is typically 60–90 minutes depending on traffic.
Is there Wi-Fi at the airport?
Yes, free Wi-Fi is available throughout both terminals. Look for networks like "@FreeWifiDPS".
Can I get a SIM card at the airport?
Yes, major providers like Telkomsel and XL Axiata have kiosks in the arrivals area. A passport is required for registration.
Are taxis and ride-hailing apps available?
Yes. Official airport taxis are available 24/7, and ride-hailing apps like Grab and Gojek operate with designated pickup zones.
What documents do I need to enter Bali?
You’ll need a passport valid for at least 6 months, a Visa on Arrival or e-VoA, proof of onward travel, and payment of the tourist levy (IDR 150,000).
Is there currency exchange and ATM access?
Yes, both terminals have ATMs and money changers. Banks like BNI and Mandiri also offer exchange services.
Can I store luggage at the airport?
Yes, luggage storage is available in the arrivals area. Rates start around IDR 100,000 per day.
Are there hotels near the airport?
Yes. Options include Novotel Bali Ngurah Rai (inside the airport), Hilton Garden Inn, and Harris Hotel Tuban—all within 5–10 minutes.
How early should I arrive for my flight?
Arrive 2.5–3 hours early for international flights and 1.5–2 hours for domestic flights.
Is Bali Airport open 24 hours?
Yes, the airport operates 24/7. Some shops and services may close overnight, but terminals remain accessible.
Can I get help if I lose something?
Yes, contact the Lost & Found office or visit the information desk. You can also call +62 361 9351011.
Is there a smoking area?
Yes, designated smoking areas are located outside the terminals and near gates 4–7.
Can I find vegetarian or halal food at the airport?
Yes, several restaurants offer vegetarian and halal options. Look for signage or ask staff for recommendations.